You may return new and unused merchandise within 30 days of purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Due to the limited quantities of our merchandise, we do not offer exchanges. If you want the same item in a different size, we suggest placing a new order. Send your incorrect size back for a refund or store credit. Store credit will be issued unless you specify that you would like a refund.
Gift cards are non-returnable.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or store credit.
To return your product, you should mail your product to:
SHiNE by PKE Returns
ATTN: Ricci Porter-Kmetz
701 N. 48th #210
Lincoln, NE 68504
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
You may want to consider using a trackable shipping service or purchasing shipping insurance. We are unable to guarantee that we will receive your returned item.
Thank you for shopping with SHiNE by PKE!